Stephens Plumbing & Heating

I called Stephens Plumbing and Heating after I was told by another company (that I have a service plan with for many years) that I needed a new HVAC unit ASAP. They quoted me around $15K, and when the tech left, he asked how soon I would be doing this. I told him it wasn't on the immediate horizon, and after showing pictures on how bad my furnace was, he said it should be. I called this group for a 2nd opinion, and the tech, David, said while I do need a new unit at some point, he eased my mind

I cannot say enough about this owner! In this world it is very hard to trust anyone. He is an honest person that does an honest job and will not take advantage to make a profit. To me that is what makes an honest living and I highly recommend this company.

Found out our previous plumber sold the business. Called Stephens the morning off to replace sump and they were over within 90 min! Fast service and very affordable labor cost with parts sold at cost. Will definitely call back next time with any plumbing needs!

We had Don replace some knobs on my water meter and sinks. He did an amazing job. 5 stars and will continue using them in the future

I work a block down from Stephens and we had an urgent need for a plumber. The girl who answered when I called was great at expediting our need and within 15 minutes 2 guys were coming in the door. They recognized the problem and service needed, took care of it and cleaned up very well before they left. Great service all the way around! Thank you Stephens Plumbing from Dogtopia in Downers Grove!

Actual rating: 3.5 stars. I have used this plumbing service at least 4 -5 times. They offer very knowledgeable and friendly service and will usually respond

I've been using Stephens for years now, but a 30% increase in furnace check has ensured this is my last time calling them. There is NOTHING that justifies a 30% increase. This is not a statement on the service, it is a statement on the price gouging.