What Homeowners
Are Saying

Real reviews from DuPage County homeowners and verified review platforms.

4.6
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Average Rating

50

Total
Reviews

44

Five Star
Reviews

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restaurantYelp

ALLMAX Roofing (5/5). Main Street General Contractors (5/5). HomeHero Roofing (5/5). Armor Roofing (5/

Yelp Reviewer

Re: HomeHero Roofing · Roofing

Feb 2026

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languageVerified Review

Absolutely perfect, professional, easy to reach and came on time. Diagnosed the problem, identified root cause not addressed by prior plumber repairs, gave me options. I highly recommend Principle Plumbing. Companies like this aren’t always easy to find. Use them you will be happy you did.

Web Reviewer

Re: Principle Plumbing · Plumbing

Feb 2026

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languageVerified Review

Great customer service, honest assessment of needs. No high selling. Have used the company often and pleased everytime

Web Reviewer

Re: Principle Plumbing · Plumbing

Feb 2026

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languageVerified Review

it's done right the first time

Web Reviewer

Re: Good Work Plumbing & Electrical · Plumbing

Feb 2026

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restaurantYelp

... Electrical Services - Electricians near me - Downers Grove, Illinois. Wirenuts Electrical Services. 4.9 (51 reviews) ... Abs Electric (5/5). Sparking Grid (5/5).

Yelp Reviewer

Re: ABS Electric · Electrical

Feb 2026

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restaurantYelp

These are some highly rated businesses for heating & air conditioning/hvac in Downers Grove, IL: AL's Cooling & Heating (5/5). Kats Heating and Cooling (5/5).

Yelp Reviewer

Re: McNally HVAC · HVAC

Feb 2026

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home_repair_serviceAngi

hey [Member Name Removed] Thanks for your feedback we greatly appreciate it Sincerely Brian McNally

Angi Reviewer

Re: McNally HVAC · HVAC

Feb 2026

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languageVerified Review

Principle Plumbing is the best, came within an hour of the call, he was very thorough and fast. Very pleasant and great to work with. I’m never calling in another plumber.

Web Reviewer

Re: Principle Plumbing · Plumbing

Feb 2026

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searchGoogle

Walter did an amazing job and was very helpful. We very much appreciate Precision for sending him out to help. Will definitely use them in the future for any other issues

Alanna Carr

Re: A.W.E. Heating & Cooling · HVAC

Feb 2026

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searchGoogle

Dario provided a fantastic HVAC checkup today. First guy to ever tell me that the blower wheels are dirty and need cleaning. Also the first company that checked the furnace and didn't have some BS story about how I need to replace my furnace asap. It was great to deal with honesty and competency for a change. So I reserached the hell out of a new furnace and AC. Craig Palmer guided me thru the various brands and options. He has 30 years in th industry and is so obviously honest and straightfo

Tom Bartley

Re: McNally HVAC · HVAC

Jan 2026

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searchGoogle

Our furnace stopped working the night before it was going to be below zero. We tried calling multiple places with no luck. McNallys was the only one that was able to help us out and went above and beyond to send a technician out to us. The technician Corey was amazing he luckily had the exact part we needed to repair the furnace and he did it promptly and was very professional. Life savers we highly recommend them and we will be using them again for our regular maintenance.

Miguel Gonzalez

Re: McNally HVAC · HVAC

Jan 2026

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searchGoogle

Been a customer for 14 years and always outstanding service. Had my annual furnace inspection this morning and my favorite Tech Nick pointed out some concerning issues that needed to be fixed. We went over options and elected to just have the furnace replaced. Nick coordinated the install for same day and install team was on site within 2 hours. Angelo, Jorge and Issac were awesome with installing the new furnace in a quick, clean and efficient manner. Great communication keeping me info

Ken H

Re: A.W.E. Heating & Cooling · HVAC

Jan 2026

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searchGoogle

During a heavy rainstorm, I discovered a leak in my living room. I contacted HomeHero, and within 20 minutes Gina returned my call and scheduled an appointment for the following day. Matt arrived exactly on time and was extremely professional. He accessed the roof, took photos of what he identified as the source of the issue, and walked me through the repair plan. Since then, there have been no leaks. He could have attempted to sell me a full roof replacement or an extensive repair, but instead

Wayne P

Re: HomeHero Roofing · Roofing

Jan 2026

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searchGoogle

I was pleased with the friendly service and consideration of all the employees who were in my home. The man who came out to trouble shoot my system put in better than an hour to try to get my furnace running. He purchased a part for it which didn't work. When he realized that was not the problem, he removed the part and did not charge me for it. I needed a new furnace and the charge for the service call was later deducted from my furnace replacement cost. The sales man who came next brough

Jill Voegtle

Re: McNally HVAC · HVAC

Jan 2026

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searchGoogle

Pete and Ryan are fantastic install techs! Craig was honest with the initial sales process and was open and honest on all costs. Brian McNally, you lead a fantastic organization… you are doing it right! Being a former commercial HVAC technician in the Navy Seabees, I am very particular on who I choose for hvac services especially for the residential side. I appreciate the active involvement with the local community and support of Lazarus House, all great stuff. Thank you! As we say in military

Randall Niznick

Re: McNally HVAC · HVAC

Jan 2026

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searchGoogle

We had a surprise roof leak in the kitchen during really cold, icy weather. After reading reviews online of local roofing companies, I called HomeHero and heard back within the hour. Matt came out, surveyed the situation, and thoroughly explained what he thought was the issue. When weather conditions improved and it was safe to go on the roof a couple of days later, his repair person further inspected the roof, made a couple of adjustments to the repair plan (and, again, explained everything in

Yvonne Malone

Re: HomeHero Roofing · Roofing

Jan 2026

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searchGoogle

We purchased a home that had a McNallys installed HVAC system. We have kept them as a regular servicer and have been pleased with their professionalism and work. Just a few days after a regular servicing, our furnace had a mind of its own and showed some error codes. McNallys was able to send a tech in less than 24 hrs. The tech was communicative about the issue and had it fixed quickly. Since they had just been out for a service, there was no charge. This was an unexpected surprise but speaks

Brian Ferguson

Re: McNally HVAC · HVAC

Dec 2025

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searchGoogle

Carlos was professional and honest. He was honest in letting us know the problem and his recommendations. He snaked our sink a few times & filled them up several times to make sure that they drained properly. We would definitely recommend him & this company

Kassie Koch

Re: A.W.E. Heating & Cooling · HVAC

Dec 2025

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searchGoogle

I called Stephens Plumbing and Heating after I was told by another company (that I have a service plan with for many years) that I needed a new HVAC unit ASAP. They quoted me around $15K, and when the tech left, he asked how soon I would be doing this. I told him it wasn't on the immediate horizon, and after showing pictures on how bad my furnace was, he said it should be. I called this group for a 2nd opinion, and the tech, David, said while I do need a new unit at some point, he eased my mind

Anne-Marie Eriksen

Re: Stephens Plumbing & Heating · Plumbing

Dec 2025

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searchGoogle

Hot water heater had a leak, Mickey came out first thing in the morning and did an excellent job cleaning up and talking me through my options going forward. Mickey and the other gentleman were very polite and answered all the questions I had. I was very pleased with the service provided. Will definitely call them next time I need work done.

Kevin Troy

Re: A.W.E. Heating & Cooling · HVAC

Dec 2025

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searchGoogle

I'm so glad to have found Four Suns! They have come out to an area they don't normally within 8-12 hours every time I've had an issue. The diagnosis has been quick and correct. The job has always gotten done within 24 hours and I've not had to deal with being upsold at every opportunity like some companies. I have 2 small children so having no heat in the winter is such a fear of mine but I always know I can call in a crisis, like family. Highly recommend!

Cassandra “Cassie” Johnson

Re: Four Suns Heating & Cooling · HVAC

Dec 2025

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searchGoogle

I cannot say enough about this owner! In this world it is very hard to trust anyone. He is an honest person that does an honest job and will not take advantage to make a profit. To me that is what makes an honest living and I highly recommend this company.

roula tarolla

Re: Stephens Plumbing & Heating · Plumbing

Nov 2025

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searchGoogle

I couldn’t be more impressed with the service we received. The technician team arrived on time, diagnosed the issue quickly, and explained everything in a way that was easy to understand. Our system is running better than it has in years. From scheduling to follow-up, the entire process was smooth and professional. Highly recommend this HVAC team for anyone looking for reliable, high-quality service.

John Schroeder

Re: Four Suns Heating & Cooling · HVAC

Nov 2025

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searchGoogle

We were referred to John for full window replacement in our 1940s home and are thrilled with the outcome. Our original windows (picture 1) were installed when the home was built and in bad shape and no longer helped insulate the house, so we opted for full window repair, including trim and casing. John was a great at listening to our desires and guiding us through options. We went with the Marvin Elevate series (painted pine), installing 10 double hung windows across our home, which took less t

Sarah

Re: Berg Home Improvements · Roofing

Nov 2025

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searchGoogle

We had the roof, skylights, gutters, soffits and fascia replaced. Our contact at the company, John, was very knowledgeable from the first time he came out to give us a quote. My husband specifically wanted a ridge vent across the entire length of the roof and we had a situation at the corner of the house that required a bit of ingenuity with the gutter. Berg sent three different crews to our house due to everything we were having done. Everyone on site was courteous and thoroughly cleaned up the

Erin Ryan

Re: Berg Home Improvements · Roofing

Nov 2025

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searchGoogle

Matt came out today and was incredibly personable. I do not know a lot of about roofing and Matt explained our situation with pictures. We didn't end up needing to get work done immediately and could do a quick repair. Overall our roof was in good shape. Another company had come out earlier in the week and tried to get me to replace the entire roof to make a buck. Matt was honest and helpful and because of that we plan to use HomeHero to replace our roof over the next few years when it is t

Melissa Joan Wostratzky

Re: HomeHero Roofing · Roofing

Nov 2025

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searchGoogle

We had an absolutely incredible experience with Home Hero Roofing. From start to finish, Matt (the owner) went above and beyond to make sure everything was handled with professionalism, honesty, and care. He took the time to walk us through the process, answered every question clearly, and made sure we felt confident every step of the way. The workmanship was top-notch—our roof not only looks amazing but we also have peace of mind knowing it was done right. Matt’s attention to detail and commit

Zak Martin

Re: HomeHero Roofing · Roofing

Oct 2025

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searchGoogle

This plumber is excellent! And honest! You can be assured work will be done right. Used him on several projects over the years.

Jeffrey Frommelt

Re: Good Work Plumbing & Electrical · Plumbing

Sep 2025

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searchGoogle

Found out our previous plumber sold the business. Called Stephens the morning off to replace sump and they were over within 90 min! Fast service and very affordable labor cost with parts sold at cost. Will definitely call back next time with any plumbing needs!

Laura Basile

Re: Stephens Plumbing & Heating · Plumbing

Sep 2025

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searchGoogle

We recently had our roof replaced by HomeHero Roofing in Downers Grove, and the experience was outstanding from start to finish. Matt, Andre, and everyone on their roofing crews were professional, punctual, and kept the job site clean throughout the entire roof installation. Matt walked us through every step of the process, answered all our questions, and delivered exactly what they promised. Our new asphalt shingle roof looks incredible and gives us peace of mind knowing our home is well-prote

jacob reinhart

Re: HomeHero Roofing · Roofing

Sep 2025

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searchGoogle

Had a fan go out and called Four Suns. Prompt professional service from Jason and his team. We were able to schedule a consultation and go over options. Very knowledgeable about the different products and all the pros and cons. Ended up being able to repair it right away after getting the parts. Works good as new. Even upgraded the thermostat unit! Will definitely use them again for all my HVAC needs and would recommend them to anyone needing service.

Jonathan Gibson

Re: Four Suns Heating & Cooling · HVAC

Aug 2025

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searchGoogle

Last night my hot water heater went out after about 15 years. It was in pretty rough shape with a leak so I knew it would need to be replaced. Four Suns answered my inquiry first thing in the morning and had a technician (Jason) over to my house immediately. He thoroughly explained what I would need in terms of service and product. Later that day Four Suns came back to do the removal / install. Joey, Brian and Angel were very cordial and professional. They managed to get the job done within 45 m

Nicholas Czapla

Re: Four Suns Heating & Cooling · HVAC

Aug 2025

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searchGoogle

It was my pleasure to work with Matt. He came out to do the roof inspection on the same day and was able to identify the leak source on the roof. Then he sent me a video with details. He took time to walk me through the options. His communication is superb. I would definitely recommend HomeHero Roofing to anyone!

Pariwat Pongbhaesaj

Re: HomeHero Roofing · Roofing

Aug 2025

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searchGoogle

We had Don replace some knobs on my water meter and sinks. He did an amazing job. 5 stars and will continue using them in the future

Mark Snyder

Re: Stephens Plumbing & Heating · Plumbing

Aug 2025

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searchGoogle

Berg was fantastic start to finish in replacing our roof and gutters. Nick was a pleasure to work with. The quote was quick, precise, and very reasonable. He’s incredibly responsive, even at odd times of the day and weekends. He answered all my questions in detail. The work was high quality and efficient. I highly recommend Berg for your home improvement needs!

Nathan Troester

Re: Berg Home Improvements · Roofing

Jul 2025

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searchGoogle

Berg Home Improvement did an excellent job from start to finish. The price was very reasonable and the quality of work is top notch. Our project manager, Nick was so professional and friendly. He kept us informed every step of the way. We received a quote promptly and work started within the proposed timeline. Nick came to our home both days the work was being completed to check in on things. The workers were so respectful of our property and kept it impeccable. Not a single stray nail to be fou

Lena Huget

Re: Berg Home Improvements · Roofing

Jun 2025

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searchGoogle

I work a block down from Stephens and we had an urgent need for a plumber. The girl who answered when I called was great at expediting our need and within 15 minutes 2 guys were coming in the door. They recognized the problem and service needed, took care of it and cleaned up very well before they left. Great service all the way around! Thank you Stephens Plumbing from Dogtopia in Downers Grove!

Kathy Kozak

Re: Stephens Plumbing & Heating · Plumbing

Mar 2025

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searchGoogle

Just a quick review to express sincere gratitude with the way Berg completed our recent roof and siding replacement. Our project manager, John Oros, was very professional and knowledgeable. In addition, communication was always timely and proactive. We first did the roof and then John came out to help us replace cedar siding. He helped bring out samples of siding and sent us pictures of projects with colours, they have completed in past. Thanks for the positive experience and will call Be

David

Re: Berg Home Improvements · Roofing

Nov 2024

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searchGoogle

Fixed Air Conditioning same day as I called (all done within 4 hours). Tech was polite, knowledgeable, and thorough. Would definitely use again. Thanks for the good service!

Suzanne Diehl

Re: Bremer Sheet Metal · HVAC

Jul 2022

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searchGoogle

Repaired a stuck overflow drain plug in shower by using a sprinkler wrench after we tried everything else we could think of. Patrick's creativity was able to save us time, frustration and money as he was able to avoid having to cut holes in drywall. He also installed multiple pop up drains in different bathrooms for us. Overall a great plumber and very professional.

Christopher Buehler

Re: Good Work Plumbing & Electrical · Plumbing

May 2022

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searchGoogle

Tech. Was friendly and knew his trade well.stay safe

Frank Lieb

Re: Bremer Sheet Metal · HVAC

Oct 2020

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searchGoogle

Patrick does excellent work. He did a great job installing additional switches and re-wiring a few breakers in our garage. He also helped us identify some electrical issues we were not aware of from previous electrical subcontractors our builder hired. He is professional, on time and does quality work. I would use him again and I highly recommend him to anyone looking for an electrician.

Eric

Re: Good Work Plumbing & Electrical · Plumbing

Mar 2020

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searchGoogle

Great communication, great service. Patrick was on time, quickly diagnosed the issue with our leaking tub, and fixed the problem on the spot. He also was very helpful and explained each step along the way. It’s reassuing to now have a trusted local contact For any future plumbing or electrical needs.

Eric S

Re: Good Work Plumbing & Electrical · Plumbing

Oct 2018

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searchGoogle

Patrick from Good Work P&E came to our rescue twice as we were in the process of selling our home. After the initial home inspection, we needed to replace our aging hot water heater. Patrick worked with urgency to complete this task quickly and at a very reasonable price. Later, we learned we would also have to bond our above ground swimming pool in order to complete our home sale. Again, Patrick was on site in a matter of days and completed the task to pass inspection. With each job, he co

Jim Regan

Re: Good Work Plumbing & Electrical · Plumbing

Jun 2018

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restaurantYelp

Actual rating: 3.5 stars. I have used this plumbing service at least 4 -5 times. They offer very knowledgeable and friendly service and will usually respond

Yelp Reviewer

Re: Stephens Plumbing & Heating · Plumbing

Feb 2026

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searchGoogle

I've been using Stephens for years now, but a 30% increase in furnace check has ensured this is my last time calling them. There is NOTHING that justifies a 30% increase. This is not a statement on the service, it is a statement on the price gouging.

Beth McCormack

Re: Stephens Plumbing & Heating · Plumbing

Nov 2025

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searchGoogle

I'll start off by saying the communication between the salesperson and myself was top notch starting from initial quote all the way through the install of a sloped roof, flat roof, gutters, downspouts, fascia and capping. The issue I still have is Berg Roofing does not follow residential building codes in the city of Naperville when it comes to flat roof installations as evidenced in the photos attached. All roofs including flat ones require a drip edge to be installed. Berg took the shortcut

Zach P

Re: Berg Home Improvements · Roofing

Sep 2024

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searchGoogle

I am writing to express my disappointment with the recent furnace tune-up service experience. I have been a loyal customer for almost 10 years, but I’m not sure what has changed this time. Unfortunately, I’ve had two no-shows for appointments, and the lack of communication and professionalism is concerning. Here’s the timeline of events: November 4th: I called to schedule a furnace tune-up, and was informed that the first available appointment was December 17th, which I scheduled. December 16

G S

Re: A.W.E. Heating & Cooling · HVAC

Dec 2025

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searchGoogle

We have been an air water energy customer for over 6 years, but their customer service and general business practices have gone downhill majorly since precision today bought them a year or so ago. It’s a night and day difference — just cancelled our membership. They didn’t even notify customers when they purchased AWE, so I had reported their monthly charge as fraud after not being able to speak to someone! It’s disappointing because the techs are generally nice and do their job , we even bough

Katherine Condon

Re: A.W.E. Heating & Cooling · HVAC

Oct 2025

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searchGoogle

13 mo ago payed above $700 for apparently the cheapest blower motor on the market being installed. That included $99 service fee and above $600 for replacement motor. Motor stopped functioning shy of 13 months after, passing the “extended” warranty by a month. Replaced it myself costing about $150 for a better motor. At the time I believed I was getting a quality OEM part which I checked costed about $330, so adding a work hour almost justified the cost. I contacted them to see what resolution

Norayr Matevosyan

Re: Four Suns Heating & Cooling · HVAC

Aug 2025

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